Refund Policy

Try before you pay

EaseReply offers a free plan (500 messages/month) so you can try every feature before upgrading. No credit card required.

7-day money-back guarantee

If you're not satisfied with your paid subscription, email us at billing@hostizzy.com within 7 days of your first paid charge for a full refund.

Annual plans

Annual plans can be refunded on a pro-rated basis within the first 30 days. After 30 days, annual plans are non-refundable but you retain access until the end of your billing period.

What's not refundable

• Message overage charges (usage-based)
• Add-on credits already consumed
• Subscriptions cancelled mid-cycle (no pro-rating)
• Accounts suspended for Terms of Service violations

How to request a refund

Email billing@hostizzy.com from the email on your EaseReply account. Include your workspace name and the reason for the refund. We process refunds within 5-10 business days back to the original payment method.